/* =============================================
   Console — Design System v3
   扁平镶嵌 · 精致 · 统一
   ============================================= */

/* ---- 全局变量 ---- */
:root {
    --c-bg:        #eef2fb;
    --c-card:      rgba(255,255,255,0.92);
    --c-border:    rgba(100,140,210,0.22);
    --c-shadow:    0 4px 20px rgba(22,50,110,0.07), inset 0 1px 0 rgba(255,255,255,0.8);
    --c-text:      #1a2740;
    --c-muted:     #6b7a9b;
    --c-blue:      #0256FF;
    --c-blue-soft: #eaf1ff;
    --c-radius:    14px;
}

/* ---- 页面背景 ---- */
.page-bg-container {
    position: relative;
    min-height: 100vh;
    background: linear-gradient(150deg, #e8eefa 0%, #f5f8ff 55%, #ebeffe 100%);
    overflow: hidden;
}

.bg-layer { position:absolute; pointer-events:none; z-index:1; }
.bg-layer-1 { width:28%; height:44%; left:0; top:0;
    background:url('/images/index/bg1.png') no-repeat left top / contain; opacity:.7; }
.bg-layer-2 { width:28%; height:44%; right:0; top:32%;
    background:url('/images/index/bg2.png') no-repeat right center / contain; opacity:.7; }
.bg-layer-3 { width:28%; height:44%; left:0; bottom:0;
    background:url('/images/index/bg3.png') no-repeat left bottom / contain; opacity:.7; }

/* ---- 基础卡片 ---- */
.feature-glass-bg {
    position:relative; z-index:2;
    background: var(--c-card);
    border: 1px solid var(--c-border);
    border-radius: var(--c-radius);
    box-shadow: var(--c-shadow);
    backdrop-filter: blur(14px);
    display: flex;
    align-items: stretch;
}

.console-shell {
    max-width: 1300px;
    position: relative;
    z-index: 2;
}

.console-bottom-space { height: 80px; }

/* =============================================
   顶部：用户信息 + 公告
   ============================================= */
.console-header {
    display: grid;
    grid-template-columns: minmax(360px, 1.15fr) minmax(280px, 0.85fr);
    gap: 16px;
    align-items: stretch;
}

/* 用户信息区：与公告格同高，玻璃卡铺满格高 */
.user-section {
    display: flex;
    flex-direction: column;
    min-height: 0;
    height: 100%;
    align-self: stretch;
}

.user-section .feature-glass-bg {
    padding: 20px 24px;
    flex: 1;
    min-height: 0;
    width: 100%;
    overflow: hidden;
}

/* 原账户统计卡右下角的扇形装饰，挪到个人信息卡右下角 */
.user-section .feature-glass-bg::after {
    content: '';
    position: absolute;
    bottom: 0;
    right: 0;
    width: 120px;
    height: 120px;
    background: url('/images/console/semicircle.png') no-repeat bottom right / contain;
    pointer-events: none;
    z-index: 0;
}

.user-section .feature-glass-bg .user-info-container {
    flex: 1;
    min-width: 0;
    min-height: 0;
    align-self: stretch;
    position: relative;
    z-index: 1;
}

.user-info-container {
    display: grid;
    grid-template-columns: auto minmax(0, 1fr) auto;
    align-items: start;
    column-gap: clamp(20px, 4vw, 56px);
    row-gap: 12px;
    width: 100%;
    min-width: 0;
}

.user-avatar-column { min-width: 0; }
.user-identity-column {
    min-width: 0;
    max-width: 100%;
}

.user-avatar {
    width: 68px; height: 68px;
    border-radius: 50%;
    border: 1px solid var(--c-border);
    overflow: hidden;
    background: #f0f4fb;
    box-shadow: inset 0 1px 0 rgba(255,255,255,.8);
}
.user-avatar img { width:100%; height:100%; object-fit:cover; border-radius:50%; }

.user-welcome { font-size:12px; color:var(--c-muted); margin-bottom:5px; white-space:nowrap; }
.user-name    { margin-bottom:0; display:flex; flex-direction:column; gap:2px; }
.user-name-value { font-size:18px; font-weight:700; color:var(--c-text); line-height:1.35; overflow-wrap:break-word; word-break:normal; }
.user-id      { font-size:12px; color:var(--c-muted); }

.user-details-column {
    display: flex;
    flex-direction: column;
    gap: 8px;
    flex: 0 0 auto;
    min-width: 0;
    max-width: 100%;
}

.user-detail-item {
    display: flex;
    gap: 10px;
    font-size:13px;
    color: var(--c-muted);
}

.user-detail-item span:first-child { min-width: 52px; }

.user-detail-item--break span:last-child {
    word-break: break-all;
    overflow-wrap: anywhere;
    text-align: right;
}

.user-detail-item--wrap {
    align-items: flex-start;
}
.user-detail-item--wrap span:last-child {
    flex: 1;
    min-width: 0;
    line-height: 1.5;
}
.console-security-link {
    white-space: nowrap;
}

/* 细分隔线在快捷按钮与账号安全之间（与旧版余额/统计之间线条一致） */
.console-quick-toolbar {
    display: flex;
    flex-wrap: wrap;
    gap: 8px;
    align-items: center;
    margin-top: 0;
    padding-bottom: 14px;
    border-bottom: 1px solid var(--c-border);
    width: 100%;
    min-width: 0;
}

.user-detail-item-account-security {
    margin-top: 12px;
    margin-bottom: 0;
}

/* 公告区：grid 子项 stretch 后与左侧用户卡同高，背景 cover 铺满 */
.platform-info {
    flex: 1;
    border-radius: var(--c-radius);
    overflow: hidden;
    background: url('/images/console/platform.png') no-repeat center / cover;
    border: 1px solid rgba(111,156,238,.28);
    min-height: 120px;
    display: flex;
    align-items: center;
    align-self: stretch;
}

.platform-content {
    position: relative;
    z-index:1;
    padding: 20px 28px 20px 160px;
}

.platform-title { font-size:17px; font-weight:700; color:#fff; margin-bottom:6px; }
.platform-text  { font-size:13px; color:rgba(255,255,255,.88); line-height:1.6; }

/* =============================================
   我的服务（整行）
   ============================================= */
.console-quick-toolbar {
    display: flex;
    flex-wrap: wrap;
    gap: 8px;
    align-items: center;
}

.console-quick-toolbar .work-order-action {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    box-sizing: border-box;
    width: 44px;
    height: 44px;
    min-width: 44px;
    padding: 0;
    border-radius: 10px;
    background: rgba(2, 86, 255, 0.10);
    color: #1e4fb2;
    border: 1px solid rgba(2, 86, 255, 0.48);
    font-size: 0;
    line-height: 0;
    text-align: center;
    letter-spacing: 0;
    cursor: pointer;
    text-decoration: none;
    transition: background .18s, box-shadow .18s, border-color .18s, color .18s, transform .15s;
    box-shadow: inset 0 1px 0 rgba(255, 255, 255, 0.48), 0 3px 10px rgba(31, 72, 162, 0.10);
}

.console-quick-toolbar .work-order-action .work-order-action-icon {
    display: block;
    width: 20px;
    height: 20px;
    flex-shrink: 0;
}

.console-quick-toolbar .work-order-action i {
    display: none;
}

.console-quick-toolbar .work-order-action:hover {
    background: rgba(2, 86, 255, 0.16);
    color: #17459f;
    border-color: rgba(2, 86, 255, 0.58);
    box-shadow: inset 0 1px 0 rgba(255, 255, 255, 0.56), 0 5px 14px rgba(31, 72, 162, 0.14);
    text-decoration: none;
    transform: translateY(-1px);
}

/* -- 我的服务（垂直列表） -- */
.service-section {
    width: 100%;
    flex-direction: column;
    align-items: stretch;
}

.service-overview {
    padding: 18px 20px;
    width: 100%;
    display:flex;
    flex-direction:column;
}

.service-title {
    font-size:15px;
    font-weight:700;
    color: var(--c-text);
}

.service-all-link {
    font-size:13px;
    color: var(--c-blue);
    text-decoration:none;
    font-weight:600;
    transition: color .15s;
}
.service-all-link:hover { color:#003ee6; text-decoration:none; }

/* 垂直列表 */
.service-list-vertical {
    display: flex;
    flex-direction: column;
    gap: 0;
    flex:1;
}

.svc-row {
    display: flex;
    align-items: flex-start;
    gap: 12px;
    padding: 10px 0;
    border-bottom: 1px solid var(--c-border);
}
.svc-row:last-child { border-bottom: none; }

.svc-thumb {
    width: 42px; height: 42px;
    border-radius: 8px;
    overflow:hidden;
    flex-shrink:0;
    background:#f0f4fb;
    border: 1px solid var(--c-border);
    margin-top: 2px;
}
.svc-thumb img { width:100%; height:100%; object-fit:cover; }

.svc-info { flex:1; overflow:hidden; }

.svc-name {
    font-size:13px;
    font-weight:600;
    color: var(--c-text);
    white-space: normal;
    overflow: visible;
    line-height: 1.45;
    word-break: break-word;
    overflow-wrap: anywhere;
}

.svc-expire {
    font-size:11px;
    color: var(--c-muted);
    margin-top:3px;
}

.svc-actions {
    display: flex;
    align-items: flex-start;
    gap: 8px;
    flex-shrink: 0;
    padding-top: 2px;
}

.svc-icon-btn {
    width: 34px;
    height: 34px;
    padding: 0;
    border-radius: 10px;
    border: 1px solid rgba(2,86,255,.22);
    background: rgba(2,86,255,.08);
    color: var(--c-blue);
    display: inline-flex;
    align-items: center;
    justify-content: center;
    text-decoration: none;
    cursor: pointer;
    transition: background .15s, border-color .15s, transform .15s, box-shadow .15s;
}

.svc-icon {
    width: 16px;
    height: 16px;
    display: inline-flex;
    align-items: center;
    justify-content: center;
}

.svc-icon svg {
    width: 16px;
    height: 16px;
    display: block;
}

.svc-icon-btn:hover {
    background: rgba(2,86,255,.14);
    border-color: rgba(2,86,255,.38);
    color: var(--c-blue);
    text-decoration: none;
    transform: translateY(-1px);
    box-shadow: 0 6px 14px rgba(31,72,162,.12);
}

.svc-icon-btn:disabled {
    cursor: not-allowed;
}

.svc-icon-btn-loading {
    opacity: .72;
    pointer-events: none;
}

.svc-icon-btn-success {
    background: rgba(22,163,74,.08);
    border-color: rgba(22,163,74,.22);
    color: #15803d;
}

.svc-icon-btn-success:hover {
    background: rgba(22,163,74,.14);
    border-color: rgba(22,163,74,.34);
    color: #166534;
}

.svc-icon-btn-warning {
    background: rgba(245,158,11,.1);
    border-color: rgba(245,158,11,.22);
    color: #b45309;
}

.svc-icon-btn-warning:hover {
    background: rgba(245,158,11,.16);
    border-color: rgba(245,158,11,.36);
    color: #92400e;
}

.svc-icon-btn-muted {
    background: rgba(107,122,155,.08);
    border-color: rgba(107,122,155,.22);
    color: #5f6f91;
}

.svc-icon-btn-muted:hover {
    background: rgba(107,122,155,.14);
    border-color: rgba(107,122,155,.34);
    color: #43516e;
}

.svc-icon-btn-disabled {
    background: rgba(148,163,184,.08);
    border-color: rgba(148,163,184,.2);
    color: #94a3b8;
    box-shadow: none;
    transform: none;
}

.svc-icon-btn-disabled:hover {
    background: rgba(148,163,184,.08);
    border-color: rgba(148,163,184,.2);
    color: #94a3b8;
    box-shadow: none;
    transform: none;
}

.svc-empty { font-size:13px; color:var(--c-muted); padding:16px 0; text-align:center; }
.svc-empty a { color:var(--c-blue); text-decoration:none; }

/* =============================================
   业务概览 KPI
   ============================================= */
.console-kpi-section {
    width: 100%;
    padding: 18px 20px;
}

.section-heading { font-size:15px; font-weight:700; color:var(--c-text); }
.section-sub     { font-size:12px; color:var(--c-muted); margin-top:2px; }

.console-kpi-grid {
    display: grid;
    grid-template-columns: repeat(4, 1fr);
    gap: 12px;
    margin-top: 14px;
}

.console-kpi-card {
    background: var(--c-blue-soft);
    border: 1px solid rgba(2,86,255,.14);
    border-radius: 10px;
    padding: 14px 16px;
}

.console-kpi-label { font-size:12px; color:var(--c-muted); margin-bottom:6px; }
.console-kpi-value { font-size:28px; font-weight:700; color:var(--c-text); line-height:1.1; }

/* =============================================
   趋势区（双栏）
   ============================================= */
.console-trend-grid {
    display: grid;
    grid-template-columns: 1fr 1fr;
    gap: 16px;
    margin-top: 14px;
}

.trend-panel {
    background: var(--c-blue-soft);
    border: 1px solid rgba(2,86,255,.1);
    border-radius: 10px;
    padding: 14px 16px;
}

.trend-row {
    display: grid;
    grid-template-columns: 46px 1fr 72px;
    align-items: center;
    gap: 10px;
}
.trend-row + .trend-row { margin-top:9px; }

.trend-date  { font-size:12px; color:var(--c-muted); }

.trend-bar {
    height: 8px;
    border-radius:999px;
    background: rgba(2,86,255,.1);
    overflow:hidden;
}

.trend-fill {
    display:block; height:100%; border-radius:999px;
    background: linear-gradient(90deg,#0256FF,#6da8ff);
    transition: width .4s ease;
}
.trend-fill--accent {
    background: linear-gradient(90deg,#0ea5e9,#38bdf8);
}

.trend-value { font-size:12px; font-weight:600; color:var(--c-text); text-align:right; }

/* =============================================
   进行中的工单（分层卡片 + 变量供移动端堆叠）
   ============================================= */
.work-orders {
    --work-order-layout: row;
    --work-order-action-size: 44px;
    padding: 18px 20px;
    width: 100%;
}

.work-orders-head {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 10px;
    margin-bottom: 12px;
}

.work-orders-title {
    font-size: 15px;
    font-weight: 700;
    color: var(--c-text);
    margin: 0;
}

.work-orders-all-link {
    font-size: 12px;
    font-weight: 600;
    color: var(--c-blue);
    text-decoration: none;
    white-space: nowrap;
}
.work-orders-all-link:hover { text-decoration: underline; color: #1562ff; }

.work-order-item {
    display: flex;
    flex-direction: var(--work-order-layout);
    align-items: flex-start;
    gap: 12px;
    padding: 12px 12px;
    border-radius: 10px;
    margin-bottom: 8px;
    border: 1px solid var(--c-border);
    background: rgba(255,255,255,.72);
    transition: background .15s, box-shadow .15s;
}
.work-order-item:last-child { margin-bottom: 0; }
.work-order-item:hover {
    background: rgba(255,255,255,.95);
    box-shadow: 0 4px 14px rgba(20, 50, 110, .08);
}

.work-order-body {
    flex: 1;
    min-width: 0;
    display: flex;
    flex-direction: column;
    gap: 6px;
}

.work-order-chips {
    display: flex;
    flex-wrap: wrap;
    align-items: center;
    gap: 6px;
}

.work-order-system {
    flex-shrink: 0;
    padding: 3px 10px;
    border-radius: 6px;
    background: var(--c-blue-soft);
    color: var(--c-blue);
    font-size: 11px;
    font-weight: 600;
    border: 1px solid rgba(2,86,255,.18);
    white-space: nowrap;
}

.work-order-title {
    font-size: 13px;
    font-weight: 600;
    color: var(--c-text);
    line-height: 1.45;
    display: -webkit-box;
    -webkit-line-clamp: 2;
    -webkit-box-orient: vertical;
    overflow: hidden;
}

.work-order-desc {
    font-size: 12px;
    line-height: 1.5;
    color: var(--c-muted);
    display: -webkit-box;
    -webkit-line-clamp: 2;
    -webkit-box-orient: vertical;
    overflow: hidden;
}

.ticket-status, .ticket-priority {
    font-size: 11px;
    font-weight: 600;
    white-space: nowrap;
    padding: 2px 8px;
    border-radius: 999px;
}

.ticket-status {
    background: rgba(100,140,210,.12);
    color: var(--c-text);
}

.ticket-priority {
    background: rgba(245, 158, 11, .15);
    color: #b45309;
}

.ticket-time {
    font-size: 11px;
    color: var(--c-muted);
    white-space: nowrap;
    margin-left: 2px;
}

.work-orders .work-order-action {
    flex-shrink: 0;
    box-sizing: border-box;
    width: var(--work-order-action-size);
    height: var(--work-order-action-size);
    padding: 0;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    border-radius: 10px;
    background: var(--c-blue);
    color: #fff;
    border: none;
    font-size: 0;
    line-height: 0;
    cursor: pointer;
    transition: background .15s, transform .15s;
    align-self: flex-start;
}
.work-orders .work-order-action-icon {
    display: block;
    width: 18px;
    height: 18px;
    flex-shrink: 0;
}
.work-orders .work-order-action:hover {
    background: #1562ff;
    transform: translateY(-1px);
}

.empty-tickets { text-align: center; color: var(--c-muted); font-size: 13px; padding: 20px 0; }

.work-order-images {
    display: none;
}

/* =============================================
   创建工单弹窗
   ============================================= */
.modal {
    position:fixed; z-index:9000;
    left:0; top:0; width:100%; height:100%;
    background:rgba(20,40,90,.32);
    backdrop-filter:blur(6px);
}

.modal-content {
    position:absolute; top:50%; left:50%;
    transform:translate(-50%,-50%);
    background:#fff;
    border-radius:18px;
    box-shadow:0 20px 60px rgba(20,50,110,.18);
    width:100%; max-width:620px;
    max-height:88vh;
    display:flex; flex-direction:column;
    overflow:hidden;
    border:1px solid rgba(100,140,210,.22);
}

.modal-header {
    padding:18px 24px 16px;
    border-bottom:1px solid rgba(100,140,210,.16);
    display:flex; justify-content:space-between; align-items:center;
    flex-shrink:0;
}

.modal-header h3 { font-size:16px; font-weight:700; color:var(--c-text); margin:0; }

.close {
    width:28px; height:28px;
    border-radius:50%;
    background:rgba(100,140,210,.1);
    border:none;
    font-size:18px; color:var(--c-muted);
    display:flex; align-items:center; justify-content:center;
    cursor:pointer; transition:background .15s;
}
.close:hover { background:rgba(220,60,80,.12); color:#c03; }

.modal-body { padding:20px 24px; overflow-y:auto; flex:1; }
.modal-footer {
    padding:14px 24px;
    border-top:1px solid rgba(100,140,210,.16);
    display:flex; justify-content:flex-end; gap:10px;
    flex-shrink:0;
}

/* 表单 */
.form-group { margin-bottom:16px; }
.form-row   { display:grid; grid-template-columns:1fr 1fr; gap:14px; }

.form-group label {
    display:block;
    font-size:13px; font-weight:600; color:#3d5080;
    margin-bottom:6px;
}
.required { color:#e03; }

.form-group input,
.form-group select,
.form-group textarea {
    width:100%;
    padding:10px 14px;
    border:1px solid rgba(100,140,210,.35);
    border-radius:9px;
    background:#f7faff;
    color:var(--c-text);
    font-size:14px;
    box-sizing:border-box;
    transition:border-color .18s, box-shadow .18s;
}
.form-group input:focus,
.form-group select:focus,
.form-group textarea:focus {
    outline:none;
    border-color:var(--c-blue);
    box-shadow:0 0 0 3px rgba(2,86,255,.1);
    background:#fff;
}
.form-group textarea { resize:vertical; min-height:90px; line-height:1.6; }

.file-preview { margin-top:10px; display:flex; flex-direction:column; gap:8px; }
.file-item {
    display:flex; justify-content:space-between; align-items:center;
    padding:8px 12px;
    background:#f5f8ff;
    border:1px solid rgba(100,140,210,.22);
    border-radius:8px;
    font-size:13px;
}
.file-name { color:var(--c-text); font-weight:500; }
.file-size { color:var(--c-muted); }

.btn-primary {
    padding:9px 22px; border-radius:9px;
    background:var(--c-blue); color:#fff; border:none;
    font-size:14px; font-weight:600; cursor:pointer;
    transition:background .15s;
}
.btn-primary:hover { background:#1562ff; color:#fff; }

.btn-secondary {
    padding:9px 22px; border-radius:9px;
    background:#f0f4fb; color:var(--c-text);
    border:1px solid var(--c-border);
    font-size:14px; font-weight:600; cursor:pointer;
    transition:background .15s;
}
.btn-secondary:hover { background:#e4eaf7; }

/* =============================================
   响应式
   ============================================= */
@media (max-width:1200px) {
    .console-header         { grid-template-columns:1fr; }
    .console-kpi-grid       { grid-template-columns:repeat(2,1fr); }
    .user-section           { height:auto; }
    .user-section .feature-glass-bg { flex:0 1 auto; }
}

@media (max-width:900px) {
    .console-header         { grid-template-columns:1fr; }
    .user-info-container    {
        grid-template-columns:1fr;
        column-gap:0;
        row-gap:18px;
        align-items:stretch;
    }
    .user-welcome           { white-space:normal; }
    .user-details-column    { width:100%; max-width:none; }
    .platform-content       { padding:16px 20px; }
}

@media (max-width:768px) {
    .console-trend-grid     { grid-template-columns:1fr; }
    .console-kpi-grid       { grid-template-columns:repeat(2,1fr); }
    .form-row               { grid-template-columns:1fr; }
    .work-orders            { --work-order-layout: column; }
    .work-orders .work-order-action { align-self: flex-end; }
    .modal-content          { max-width:calc(100% - 24px); max-height:calc(100vh - 32px); border-radius:14px; }
}

@media (max-width:480px) {
    .console-kpi-grid       { grid-template-columns:1fr 1fr; }
    .console-quick-toolbar  { gap:6px; }
}